How do I pay for a Prakrityfood.com purchase?
Prakrityfood.com offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Prakrityfood’s trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
You may use Internet Banking to make your purchase.
Prakrityfood.com also accepts payments made using Visa, MasterCard, Maestro, and American Express credit/debit cards in India.
Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on Prakrityfood.com?
There are NO hidden charges when you make a purchase on Prakrityfood.com. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.
Delivery charges may be extra.
How do I pay using a credit/debit card?
We accept payments made by credit/debit cards issued in India. For payment originating outside India please contact our support team using Contact us page.
Credit cards
We accept payments made using Visa, MasterCard and American Express credit cards.
To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank’s page for entering the online 3D Secure password.
Debit cards
We accept payments made using Visa, MasterCard and Maestro debit cards.
To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank’s secure page for entering your online password (issued by your bank) to complete the payment.
Is it safe to use my credit/debit card on Prakrityfood.com?
Your online transaction on Prakrityfood.com is secure with the highest levels of transaction security currently available on the Internet. Our payment gateway partners uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.
All credit card and debit card payments on Prakrityfood.com are processed through secure and trusted payment gateways managed by leading banks or Business Entity. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.
What steps does Prakrityfood.com take to prevent card fraud?
Prakrityfood.com realizes the importance of strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.
In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologise for any inconvenience that may be caused to customers and requests them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.
What is a 3D Secure password?
The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the “Verified by VISA” and “Mastercard SecureCode” services, respectively.
The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.
How can I get the 3D Secure password for my credit/debit card?
You can register for the 3D Secure password for your credit/debit card by visiting your bank’s website.
Can I use my bank’s Internet Banking feature to make a payment?
Yes. Prakrityfood.com offers you the convenience of using your bank’s Internet Banking service to make a payment towards your order. With this, you can directly transfer funds from your bank account, while conducting a highly secure transaction.
After placing an order how soon the products are shipped.?
We keep the Product ready to ship, Once we receive an order, the order is executed within 24 hours, in most cases order is shipped the next day.In case of National holiday or state holiday when the courier company is not working the order is shipped on next working work.
How soon I will receive my order?
We ship our product from Guwahati, which is situated in the Northeastern part of India. Normally We have seen it takes a maximum of 8 to 10 days to reach any part of India. Depending on the distance from Guwahati you may receive your order earlier too , it takes around 4 days to reach Kolkata and it takes 6 days to reach Delhi.
Do you Provide COD payment option?
Yes, we do provide COD option, while entering the address if our partner courier company provide COD option in your Pincode, you will get the COD option in among payment option. You will nee dot select the COD option to order using the same.